> ## Documentation Index
> Fetch the complete documentation index at: https://docs.autotee.io/llms.txt
> Use this file to discover all available pages before exploring further.

# SMS Consent & Opt-In Policy

> How AutoTee collects consent for SMS messages and phone verification

*Last updated: March 10, 2026*

## 1. Overview

AutoTee sends SMS messages for **account verification**, **booking confirmations**, and **payment notifications**. We do not send marketing, promotional, or advertising messages via SMS. Message and data rates may apply.

## 2. How We Collect Consent

During account setup on [autotee.io](https://autotee.io), users are asked to provide and verify their phone number. Users must complete a **two-step opt-in process** before any SMS messages are sent.

### 2.1 Opt-In Process

1. User creates an account on AutoTee
2. User navigates to account Settings and enters their phone number
3. User clicks **"Send Verification Code"** — this action constitutes explicit opt-in consent to receive SMS messages from AutoTee, including verification codes, booking confirmations, and payment notifications
4. AutoTee sends a single SMS containing a 6-digit verification code
5. User enters the code to complete phone verification — this confirms consent
6. After successful verification, the user may receive transactional SMS notifications related to their account activity

**By providing your phone number and completing verification, you expressly consent to receive the following types of SMS messages from AutoTee:**

* Phone number verification codes
* Tee time booking confirmations
* Payment and billing notifications (e.g., charge confirmations, payment failures)

### 2.2 Sample Messages

> \[AutoTee] Your verification code is 123456. This code expires in 10 minutes.

> \[AutoTee] Booking confirmed! Torrey Pines South on 3/15 at 8:30 AM - 2 players, 18 holes. Confirmation #FU-28491.

> \[AutoTee] Payment of \$6.00 processed for your booking at Torrey Pines South. Reply STOP to unsubscribe.

## 3. Message Frequency

* **Verification:** One (1) SMS per verification attempt. Users may request a new code if the original expires (10-minute expiry).
* **Booking notifications:** One (1) SMS per successful tee time booking.
* **Payment notifications:** One (1) SMS per payment event (charge success or failure).
* **Estimated total:** Fewer than 10 messages per month for typical usage.
* No recurring marketing or promotional messages are sent.

## 4. Opt-Out

Users can opt out of SMS messages at any time by:

* Replying **STOP** to any message received from AutoTee
* Removing their phone number from their account in the Settings tab
* Contacting [support@autotee.io](mailto:support@autotee.io)

After opting out, no further SMS messages will be sent to that phone number. Reply **HELP** for help or contact [support@autotee.io](mailto:support@autotee.io).

To re-subscribe after opting out, reply **START** or **YES**, or re-add your phone number in account Settings.

## 5. Costs

Standard message and data rates from your mobile carrier may apply. AutoTee does not charge any fees for SMS messages.

## 6. Data Handling

* Phone numbers are stored securely and encrypted at rest
* Phone numbers are used only for account verification and transactional notifications
* Phone numbers are never sold, shared with third parties, or used for marketing
* See our [Privacy Policy](/docs/legal/privacy) for full details on data handling

## 7. Supported Carriers

SMS is supported on all major US mobile carriers including AT\&T, T-Mobile, Verizon, and others. VoIP numbers (Google Voice, TextNow, etc.) are not supported for security purposes.

## 8. Contact

For questions about our SMS practices:

* **Email:** [support@autotee.io](mailto:support@autotee.io)
* **Website:** [autotee.io](https://autotee.io)